FAQ

  • What happens if we damage a piece of rental equipment while it is in our possession?

    You will be charged the replacement cost of the damaged or missing items. Security of the rental equipment is your responsibility! Equipment must be protected from theft and weather-related damage while in your possession!

  • Does your delivery fee include set up?

    No. Set Up is an additional fee.

  • Do I get my money back if I do not use the rental items?

    Unfortunately, no. Once our equipment leaves the warehouse we are not able to rent the items to other customers. Therefore, once the items are in your possession, you must pay for them.

  • How much is your delivery fee?

    Delivery and labor fees start at a base rate of $100 - $250 and are calculated by multiple factors including the size of the load, crew size, location, and how long load in and load out will take. When we calculate the initial delivery fee, we base it on the time it normally takes for the team to complete their delivery and setup. We reserve the right to charge for additional hours if our team is waiting for extended periods of time due to oversights in planning, overlaps with other vendors or cannot complete their job due to factors outside the team’s control (does not include weather).

  • Do you have minimums to place an order?

    In order for us to deliver your rentals, you must order at least $500-$1000 in items. If you would like to pick items up in Manchester, NH you order must be at least $100.00 -$250 . Items cannot be picked up in an open bed vehicle. Your vehicle must be enclosed and large enough to securely hold the items you are renting. There is NO exception to this.